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Trouble
shooting
Pocket PC Phone User Manual172
Trouble
shooting
Pocket PC Phone User Manual 173
Tapping and Writing Problems
Problem
n Device buttons do not re-
spond or bring up the wrong
program.
n Inaccurate response to stylus
taps.
n Pocket PC does not recog-
nize handwriting.
Solution
Check the Buttons setting to see if the program
assignment for each function button is set as you want.
Tap → Settings → Personal tab → Buttons.
For detailed information about Button settings, see
Chapter 5.
Adjust the touch screen to respond more accurately to
screen taps. Tap → Settings → System tab →
Screen → Align Screen.
For your Pocket PC to recognize your handwriting input
with the stylus, you need to use Transcriber writing. To
learn how to write in Transcriber, see Chapter 2.
ActiveSync Problems
Problem
n ActiveSync operation cannot
be performed or connected.
Solution
1 Make sure the ActiveSync cradle/cable is connected
securely.
2 Make sure you have installed the ActiveSync
software included on the Pocket PC Phone 2003
companion CD.
3 Make sure you selected Local USB or Local Serial,
as appropriate, from the Connection Settings
on ActiveSync Manager menu on your desktop
computer.
4 If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with the serial port you selected when installed.
5 If ActiveSync still doesn't work, remove the ActiveSync
software from your desktop computer then re-install
it.
- Pocket PC Phone 1
- Pocket PC Phone User Manual 2
- ActiveSync the power 3
- Before getting started 4
- Important Safety Precautions 5
- Contents 10
- Chapter 1 13
- 1.1 Knowing Your Device 14
- 1.2 Battery 16
- To recharge your device 17
- 1.3 Accessories 18
- AC Adapter Converter 19
- USB Sync Cable 19
- Stereo Headset 19
- Chapter 2 21
- 2.1 Starting Up 22
- Today Screen 23
- Knowing your 24
- Navigation Bar 25
- Command Bar 25
- Pop-Up Menus 26
- 2.2 Entering Information 28
- Switching to Transcriber 30
- Using Letter Recognizer 30
- Using Block Recognizer 30
- Editing/Selecting Text 31
- 2.3 Writing on the Screen 32
- Converting writing to text 33
- To get good recognition : 33
- 2.4 Drawing on the Screen 34
- 2.5 Recording a Message 35
- 2.6 Finding Information 36
- Chapter 3 37
- 3.1 About Your Phone 38
- Indicators 39
- Checking Your Connection 40
- Turning The Phone On and Off 41
- 3.2 Making a Call 42
- Tips for Speed Dial Setting 44
- 3.3 Receiving a Call 45
- 3.4 In-Call Options 46
- Making a Note 47
- 3.5 Contacts Information 48
- Call History 49
- Manage Your Call History 49
- 3.7 Secure Your Phone 50
- Locking your phone 51
- Chapter 4 53
- 4.1 Using ActiveSync 54
- Synchronizing 55
- Information 55
- 4.2 Synchronizing information 56
- Synchronizing Contacts 57
- Synchronizing Tasks 57
- 4.4 ActiveSync Errors 59
- Chapter 5 61
- Personalizing 62
- Chapter 6 75
- 6.1 Calendar : Scheduling 76
- Appointments and Meetings 76
- Send a Meeting Request 77
- Use the Summary Screen 77
- Colleagues 78
- Create or Change a Contact : 79
- To Find a contact : 80
- Beam a contact 80
- Tasks : Keeping a To Do List 81
- Set a reminder for a task 82
- Using the Summary Screen 82
- Beam a Task 82
- To create a note : 83
- Send a note via e-mail 83
- Beam a Note 84
- Change options 84
- Chapter 7 85
- 7.1 About Connections 86
- 7.2 Connect to the Internet 86
- Set up a WAP gateway 87
- Pocket Internet Explorer 88
- 7.3 Terminal Services Client 89
- Tips and Tricks 90
- 7.4 Bluetooth 91
- Using Bluetooth 92
- Bluetooth Settings 92
- Using Proles 93
- Enabling Bluetooth Services 95
- Service Security Settings 96
- Bluetooth Manager 97
- Bluetooth Connection Wizard 98
- Getting 100
- Connected 100
- My Shortcuts 104
- Active Connections 104
- Chapter 8 105
- To set up an e-mail service : 106
- Sending and Receiving E-mail 107
- Messaging 108
- Features 108
- 8.2 Messaging 110
- To switch to MSN Messenger : 111
- Setting Up and Signing In 111
- Working with Contacts 112
- Chatting with Contacts 112
- 8.4 Managing Messages and 113
- Chapter 9 115
- 9.1 Pocket Word 116
- Companion 117
- Programs 117
- (Cont’d.) 118
- 9.2 Pocket Excel 119
- 9.4 Pictures 122
- Sorting Pictures 123
- Deleting an Image 123
- Edit Pictures 123
- Set Pictures as Background 124
- Customizing Pictures 124
- Chapter 10 125
- 10.1 Before Using the Camera 126
- 10.2 Camera 127
- Capture button 128
- Capture/Selects 128
- Up and Down Buttons 128
- Left and Right Buttons 128
- Photo Capture Mode 129
- Zooming In/Out 130
- Video Capture Mode 131
- Picture Frame Capture Mode 132
- Tools Menu 133
- - General tab 134
- - Image tab 134
- - Video tab 135
- - Modes tab 136
- 10.3 Album 137
- Using Your 138
- Sending E-mail in Album 139
- Options in Album Settings 139
- Detailed View Mode 141
- Icons on the Toolbar 142
- Images too big for screen 142
- To set as Today Wallpaper: 143
- Default Wallpaper: 143
- Slide Show View 144
- Full Screen View Mode 145
- Appendix : A 147
- Adding or Removing Programs 148
- Internet : 149
- To remove a program : 149
- Managing Memory 150
- Appendix A 151
- Maintaining 151
- Backing Up Files 152
- Clear Memory 153
- To perform a soft reset : 154
- To perform a full reset : 154
- FCC Compliance Statement 155
- TIA Safety information 159
- Driver safety tips: 159
- Specications 168
- Controls and Lights 169
- Connection 169
- Power Supply 169
- Troubleshooting 170
- Trouble 171
- Tapping and Writing Problems 172
- ActiveSync Problems 172
- Connection Problems 173
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